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I had switched to http://www.opendns.com/ a number of months ago due to problems with my ISP’s DNS service. It worked reasonably well for quite a while, but recently I found that links were often failing on the first try and succeeding on the second. This week my work upgraded their VPN software, and I experienced issues connecting with Remote Desktop. We finally traced the problem down to OpenDNS; names within the VPN were not resolving correctly.